gentic Lab
Owner desk
or
Face ID did not go through. Sign in with your email once, then it re-arms.
Install RYZE Desk
Tap ⋯ in Safari's address bar, then Share › Add to Home Screen. Keep Open as Web App on. Notifications and Face ID work from the installed desk only.
- No code arriving? Check spam, then tap Resend. Codes come from code@auth.ryzeeg.com.
- Wrong email? Use "Start over" under the code.
- Code refused? Only the newest code works, for 10 minutes.
- New phone? Sign in with your email once; Face ID re-arms after.
- Not enrolled yet? Ask the Lab to add your address.